Yes, I know we could write a book, but essentially what is wrong with
the Internet is the way we use it.
The public changed has the way it uses the Internet to the benefit of
a few monopoly tech companies and those that want to spread
disinformation because laziness has caused them to succumb to the
cult of convenience.
We will skip the very early days before the World Wide Web and
corporations being allowed on to the Internet and jump to the
Internet/Web being broadly adopted by the public and accessed via
computers.
In those days websites operated by organizations, institutions,
media, businesses and even individuals were how we accessed the web.
Phone apps did not exist.
We used search engines (Alta Vista was my preference) to find
websites that we trusted to proved us with information. And we judged
that information by how much we trusted the sources, seeking medical
information from places like Health Canada or the Mayo Clinic and our
news from reputable news media that we trusted offline.
We also used the World Wide Web for creating communities via online
forums for specific subject interests like photography or mountain
biking. All without being beholden to one predatory corporation for
everything we did online.
We did not simply type a question into Google and believe the first
response it provided without even paying attention to the source as
many do today, and was the start of the decline of the reliability of
the Internet (due to our choices). And this was before Google started
selling search rankings and site operators started using Search
Engine Optimization (SEO) techniques to artificially raise their
rankings.
Perhaps the biggest thing wrong with the Internet is users not paying
attention to the actual source of the information they find there.
The next thing that went wrong was users abandoning the Open Internet
for the convenience of one proprietary source designed to sell
advertising and drive traffic to that advertising. That, of course,
was/is Facebook and it only became worse when it became a phone app
and now a huge percentage of users never use the Open Internet at all
and just use Facebook because it is so easy and all that they need
and it is so easy and they do not care about all the well documented
problems with and evils of Facebook because it is so easy. The cult
of convenience trumps everything. And of course people believe
Facebook is free.
This is not to say there are not a lot of good things like community
resources and voluntary organizations available through Facebook. The
thing is before Facebook all these resources were available on the
Open Web. Unfortunately those of us who will not engage with the evil
that is Facebook no longer have access to many of these resources
that are now only available on Facebook because so many have decided
that Facebook is absolutely necessary and irreplaceable. For many
Facebook and other related phone “apps” have replaced the Open
Internet.
I was going to link to articles on the evils of Facebook and how it
is not free but that information is readily available and being added
to regularly so we will let people use the Open Internet to do their
own research, preferably not via Google. We suggest DuckDuckGo.
If only Facebook was the greatest evil online.
I once had the naive view that the Internet would be an effective
tool against the promotion of hate and bigotry. In the “old days”
the racists and bigots used to recruit directly from disaffected
groups, youths with no hope for the future, recently laid off
workers, etc., by befriending them and providing them a community
where they would teach them their hate and bigotry. These were closed
communities that sheltered members from other points of view.
When recruiting moved online I thought that the easy access to the
truth would be an effective counterbalance.
Unfortunately they have created their own closed communities online
in dark places like Eight Chan and Q’Anon fuelled by disinformation
sites like InfoWars and Rebel News and now BrandX, formerly Twitter,
along with certain places on YouTube.
Their followers shy away from the mainstream media, they shy away from
science, they shy away from any authoritative information sources.
These are people who believe stories like PizzaGate.
I just wrote “perhaps the biggest thing wrong with the Internet is
users not paying attention to the actual source of the information
they find there”. But that may not be true. Perhaps the biggest
thing wrong with the Internet is users limiting their use of the
Internet, with its broad access to knowledge, to just sources that
reflect back to them their own world view, a world view often based
on wilful ignorance and disinformation and actual real fake news.
I have not yet touched on what the cult of convenience has done to
online shopping. My first experience with online shopping was using
the Internet to check product features and specifications on
manufacturer’s websites while purchasing locally. I moved on to the
convenience of purchasing online with free shipping, but for the most
part sticking to stores with local retail outlets.
However, for many, the inconvenience of shopping around has become
too much work and they have decided buying everything from one
predatory monopolistic outlet is best for them. The cult of
convenience wins again.
However I find Amazon’s business model to be as abhorrent as
Facebook’s and I will never buy anything from them unless I
absolutely need it and I absolutely cannot get it anyplace else.
There are wonderful information sources on the Open Internet and
every day I learn of something new that I don’t always have enough
time to check out. It is sad so many people want to hide away in dark
places avoiding the light the Internet can bring to them.