Random Observations

OC Transpo Screws Up Scheduling On First Days Back

On the first Saturday and Sunday of post-strike service OC Transpo managers, the people who want to take more control over OC Transpo scheduling, screwed it up so that drivers ended up being paid overtime, even though the system is at reduced capacity and drivers are sharing limited working hours.

As the Ottawa Citizen reported “Under questioning from River Councillor Maria McRae, OC Transpo director, Alain Mercier, said when the company made up schedules for drivers returning to work, an error was made and extra drivers had to be called in to cover all the routes.”

Pete Seeger Receives Apology – Better Late Than Never

As the CBC reported:

Nearly a half century ago, amid suspicion and fears of McCarthyism, folk singer Pete Seeger faced an ultimatum from the San Diego school district: Sign an oath against communism or cancel a concert he planned at a high school auditorium.

Seeger, who at the time of the board's demand was under scrutiny for his leftist politics, refused to sign the oath. A judge allowed the concert to proceed anyway.

Decades later, the school board wants to make amends. In a resolution approved Tuesday night, the school district declared that the board "deeply regrets its predecessors' actions" and offered an apology to a man who has become "one of our dearest national treasures."

The 89-year-old songwriter appears willing to accept the board's apology, saying the board's resolution is a "measure of justice that our right to freedom of expression has been vindicated."

E-Cigs – I Got Spammed

As one who thinks that smoking is not cool, but a disgusting habit, I really do not know what to make of this. A SPAM message about this was posted as a response to my post about the Economic Crisis Opportunity. I have deleted it but I do not know what to make of it. Is this a legitimate form of harm reduction or a tool to quit smoking, or just a SCAM. The proponent seem to be marketing it to anyone and everyone, from those that think smoking is cool to those that want to quit, and are clearly only interested in the profit they can make from selling this product.

Canadian Poll Results and Electoral Projections – ThreeHundredEight.com

I was recently asked to promote this website so I went to take a look at it. It reports on Canadian electoral polling and uses a weighting system to predict election results.

I have not analysed their methodology but I doubt if my one Poli Sci statistics course would qualify me to do so anyway. This is a really interesting idea and the site is worthwhile, just to be able to find all the different polling results in one place.

Labour-Management Relations at OC Transpo – Moving Forward After The Strike

This was a strike that had to be, but never should have been. After over 50 days of the workers going without pay and the city going without transit service, and the hardships resulting from that, we ended up with a settlement that we could have had without a strike.

But the fact is that it took a strike for OC Transpo and Mayor Larry to realize they could not impose their position (the main issue being the rollback of previously negotiated contract provisions) unilaterally.

At this point we have very ill will between workers and management and the potential for a “poisoned work environment”. How do we move forward from here.

The irony of it all is that the very contentious scheduling provisions that we're at the heart of the strike were negotiated as a solution to the ill will between management and workers and a “poisoned work environment”.

The solution put forward at that time, by the consulting group KPMG, was to get both sides to work together for the common good using interest-based bargaining, rather than the traditional confrontational demands-based bargaining. Out of that came a management proposal to change the scheduling system to give the workers more control over their lives. And things did improve.

Then Larry O'Brien was elected Mayor of Ottawa, and he obviously did not bother to learn the history of OC Transpo or he chose to ignore it.

We can no longer ignore history. We not only need to rebuild OC Transpo ridership, we also need to rebuild trust between workers and management. We need to go back to the non-confrontational approach.

Their may be a need for improvements to the scheduling system. If so, they should be designed the same way the existing system was designed, by workers and management taking the time to co-operatively design a better system together.

There will be a lot of challenges to rebuild OC Transpo and rebuild ridership. The chances of success will be a lot better if workers and management do it together co-operatively. We are at the stage of moving into a whole new phase of public transit in Ottawa. We can only succeed if we work together and take advantage of, not only the expertise of hired consultants, but the expertise of our own front line workers who are in contact with transit users everyday.

Both sides could start by providing transit users with an assurance of continued stable transit service by agreeing to use interest-based bargaining for the next collective agreement and agreeing to send any outstanding issues to binding arbitration with no preconditions.

They could start working immediately by establishing a worker-management brainstorming group to develop ways of improving transit service in Ottawa. Not only might this come up with some novel ways to improve service, it will get both sides working together for the common good.

The Phony Safety Issue in the OC Transpo Strike

It is not because safety is not important that I say that this is a phony issue. It is a phony issue because there was no concern raised by the city before the strike began, or even at the start of the strike, or at least no concern that was made public, and Mayor Larry has shown no inclination to keep such concerns private.

The concern was only raised after OC Transpo, and Mayor Larry's, financial arguments about their scheduling position were discredited when the public learned that the current scheduling system was proposed by OC Transpo and that the workers took a pay reduction to pay for the additional costs of the system.

It was simply an attempt to justify the unjustifiable.

However there is a problem with OC Transpo not being under any safety regulations regarding bus drivers' working hours. This is because of the federal government's blatant disregard of their responsibility for inter-provincial (and international) municipal public transit and the lack of appropriate safety regulations. Requests were made, and granted, to have municipal transit services exempted from the federal regulations because the federal regulations were designed for long distance trucking and bus systems and were not suited to municipal systems. The fact that the federal government has jurisdiction over inter-provincial municipal transit systems and does not provide appropriate safety regulations is inexcusable.

The ideal solution would be to recognize that OC Transpo is essentially an Ontario transit service and have a federal-providential agreement giving the province regulatory powers so that OC Transpo would be under the same safety regulations as other Ontario public transit systems.

In the interim I would suggest an agreement (outside of the collective bargaining process) between OC Transpo and the Amalgamated Transit Union to have OC Transpo operate as if it was covered by the provincial regulations.

In the meantime the scheduling system could be referred to mediation, the financial issues could go to arbitration, and the buses could go back into service.

OC Transpo Strike – Who Is To Blame

It is really easy to blame the drivers, mechanics and their union for the strike. However the facts do not support that.

The strike was called when the employer, the City of Ottawa and OC Transpo, presented a final offer and stated that they were not willing to negotiate any further (and they have not moved from their bottom line position since then). That left the workers with the choice of accepting an unsatisfactory offer or going on strike. Further negotiations were no longer an option (although the union indicated its willingness to accept the federal mediators proposal as a way of ending the strike within days of it's start).

We could still blame the workers and their union if the strike had been the result of unreasonable demands by them. But it was not.

The strike was precipitated by an attempt by the City of Ottawa and OC Transpo to rollback previously bargained for benefits relating to the scheduling system. This was a system that was proposed by the employer and negotiated in a non-confrontational interests-based bargaining process over an extended period of time. It was also a proposal that, despite the rhetoric (lies?) of Larry O'Brien and his cohorts, did not cost the City and OC Transpo anything because the workers took a reduced pay increase to pay for the extra costs.

The strike can be settled immediately if City of Ottawa and OC Transpo would accept the workers and their union's reasonable proposal to send the financial package to arbitration and the scheduling issue to a mediation process. The system was developed in a non-confrontational process over an extended period of time. If the city believes it has problems that need to be fixed that is the process to use, a process that may be able to find improvements that benefit both the workers and the employer.

The facts make it clear that it was the City and OC Transpo that that caused the strike and it is the City and OC Transpo that are responsible for it continuing.

City of Ottawa Does Not Believe It's Own Rhetoric – OC Transpo Strike

Special Saturday Fifth Column

The Amalgamated Transit Union has made a proposal that could end the OC Transpo strike almost immediately by sending the financial offers to binding arbitration and submitting the scheduling issue to a mediation process.

Mayor Larry O'Brien, the City of Ottawa and OC Transpo claim that they have made a fair and reasonable offer to the Amalgamated Transit Union and claim that their new scheduling proposals are better for the drivers and are just not well understood by the drivers and their union.

If that is true why are they afraid to send their financial offer to binding arbitration without preconditions and submit their scheduling proposal to a mediation process where it can be explained to and understood by the union and it's members.

There is a word for it when you tell other people something you do not believe to be true.

Larry O'Brien's Lies and the Tragic History Behind OC Transpo's Scheduling System

This post is dedicated to the memory of Clare Davidson, Brian Guay, David Lemay, Harry Schoenmakers, and Pierre Lebrun, victims of the poisoned work environment at OC Transpo.


Ottawa Mayor Larry O'Brien would have us believe that it was the union that precipitated the OC Transpo strike and that the scheduling system is costing the city and OC Transpo money.

The truth is the strike was precipitated when management presented a final offer and made it clear that it's scheduling proposal was not negotiable, leaving the union with only two options, accept the offer (the substance of which had already been rejected by 98% of the membership) or strike. Further negotiations were not an option, and as we have seen, are still not an option as far as Larry O'Brien is concerned. Although the union has proposed changes to the current scheduling system to try and address OC Transpo's concerns.

But the biggest lie is that the scheduling system is costing the city money, while the truth is OC Transpo workers absorbed the costs of the scheduling system.

In an effort to improve the working conditions, the Union’s membership voted overwhelmingly to pay for these additional costs itself. Drivers did this by accepting a sub-standard wage increase in 1999. This substandard pay rate continues today. As recently reported in the Ottawa Citizen newspaper, Ottawa’s transit workers are paid many thousands of dollars lower than transit workers in other Ontario municipalities of similar size. Simply put, Ottawa’s drivers are paid lower rates for the benefit of having the current scheduling system.

But the real story behind the strike is the unspoken tragic history of how the current scheduling system came about, a history that I am sure is on the minds of OC Transpo workers everyday they are on the picket line.

In the mid-1990s morale at OC Transpo began to fall, it hit bottom in 1998 and 1999. In response to this both the Union and Management knew that it had to carefully examine ways to turn the workplace around. Management at OC Transpo recommended to Regional Council, and Council approved a study by KPMG that cost in excess of one million dollars.

KPMG recognized the problem, noting in its February 1999 report:

"…[reduced public funding, deteriorating bus fleet, and increasing cost of providing public transit services] contributed to the strife between OC Transpo and its workers, demoralized workforce, resulting in poorer customer service…"

KPMG also noted that both the union and management shared a concern and hoped to work together to improve working conditions. KPMG went on to observe:

"There has been a strong commitment from both the unions and management to recognize the shortcomings of the system and to implement change and improvements as quickly as possible. The level of co-operation, and the commitment to consultation between the unions and management has improved dramatically.”

The KPMG study recommended that management allow the drivers, including their union, to have a greater role to play in the operation of the workplace. KPMG rejected the prevailing attitude in the workplace concluding that “the philosophy that “I put up with it so you have to” has been recognized as inappropriate in today’s environment.”

To further demonstrate their willingness to overcome problems, representatives from both management and the union attended negotiation training sessions at Harvard University. The result was a commitment by both sides to embrace “interest based negotiations” – a process where the parties openly share their concerns, expectations and information in negotiations. The Harvard program was partially funded by the federal Mediation Services department.

Improved morale could not come quick enough though – on April 6, 1999 an employee had entered the Belfast Road bus depot and opened fire – killing four long-service workers. This terrible event, and the memories of four workers, reinforced the need to make improvements in this workplace.

One such improvement was the scheduling system that is presently in dispute. The proposal originated with the employer negotiators – a way that drivers could have more input into the nature of their work. Prior to this, drivers reported in and were assigned routes and times. There was frustration and a feeling that drivers did not have even this small amount of control over their working lives.

The employer’s 1999 proposal on scheduling was also a method to relieve junior members from working less desirable times. For example one driver, Craig Watson recently commented, “under the old system I worked weekends for ten years, under the current system I had a better balance between weekends and weekdays.”

To create this flexibility the union and management agreed that more senior drivers could bid on weekend work in addition to their normally assigned hours. This would give the more junior members time off. The freely negotiated schedule did result in more overtime for those senior members – approximately 0.6% in 1999. The company said that while it supported the scheduling flexibility, it did not want to shoulder the additional cost, even though it was a small one.

The scheduling system now under assault by the City was the product of interest based negotiations in 1999 – for their efforts the Employer’s negotiators won an prestigious award for innovation and leadership. That isn’t being duplicated today.

As a result of those co-operative efforts made by workers and managers, employer and union, working conditions, morale, and service levels began to improve.

Then Larry O'Brien was elected Mayor of Ottawa.


Sources:
Ottawa Transit Strike - The History of the Current Scheduling System
The Canadian Encyclopedia: Ottawa Massacre

What's The Big Deal About OC Transpo Scheduling

The OC Transpo strike is not about the money. If the proposed changes to the scheduling system were taken off the table the drivers and mechanics would be back to work immediately and accept OC Transpo's wage offer without the signing bonus.

So what is the big deal about the scheduling system that gives drivers with more seniority better routes and schedules.

Perhaps, if your a new driver, you might think you could even benefit if the older drivers don't get the best routes and schedules. Until, of course, you realize driver fairness would not be a factor in scheduling, only administrative convenience.

As a newer driver under the current system you know you are going to get stuck with the worst routes and schedules now when you are young, to benefit from the system when you are older and family time is more important to you. If your an older driver, that did his time under the system, no doubt you are very upset to possibly lose the benefit that you paid for as a younger driver.

How does OC Transpo, the city and bus riders benefit from the current system. Well for one it is a great incentive for driver loyalty, and the more experienced drivers there are in the system the more efficiently the whole system will run, contributing to cost savings for the city.

The benefit of being able to choose your routes, even when your at the lower level, gives drivers a feeling of empowerment and belonging. For senior drivers the, system probably contributes to keeping the same drivers on the same routes, getting to know the routes and the regular passengers. It contributes greatly to job satisfaction, which is very important for workers who are dealing with the public on the front line, and that easily translates into rider satisfaction.

So why does the city want to change a system that works to everyone's benefit for some theoretical cost savings and put bus riders through a strike, that the city very well might lose, to try do it.